You'd lose some money, then, because Lufthansa Group's primary competitors are ULCCs, and even they tend to be somewhat reasonable with ancillary fees. A silly desperate attempt to grab a few more Euros from passengers. The Lufthansa Premium Economy seat does not have as much space as the Business Class cabin. WebLook forward to a spacious, comfortable seat with up to 50% more room on all sides. I think that Lufthansa can now be called a low cost airline after all these changes! Absolutely ridiculous they are a 5 start airline. The consequences of the corona pandemic are now also affecting the customers of Deutsche Lufthansa. Sign up for our free newsletter and get the latest news, insights, and money-saving tips. They changed our seats! When evaluating offers, please review the financial institutions Terms and Conditions. The practical travel kit at your seat will help you arrive at your destination feeling refreshed. They position LH as premium, yet create these ridiculous light fares. If your ticket was purchased directly from united.com, by calling the United Customer Contact Center (including a United specialty desk, such as United Groups, United Meetings or the Premier Priority Desk), from a United representative at the airport, or through a United ticket office, you'll earn miles based on the fare 1, 2 and your And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. By this point I had paid for a seat assignment after my previous experience. You can also make advance seat reservations on intercontinental flights if the flights are booked with another airline but operated by Lufthansa as so-called code-share flights. For passengers traveling with infants, the only true bulkhead for a bassinet is row 43. An advance seat reservation only applies per flight segment. Lufthansa includes major subsidiaries Swiss International Airlines and Austrian Airlines. At SN, they are already doing it partially: advance seat assignment fees already apply (12 EUR for standard seat) during online check-in (same as before check-in), however you could ask check-in agent at the airport to change your seat, that remained free. You may, of course, choose any of the remaining seats free of charge as soon as check-in for the respective flight begins usually 23 hours before departure. As the Lufthansa seating chart shows, all First Class seats have enough legroom for passengers to be more comfortable. Please view our advertising policy page for additional details about our partners. On the day of my flight I also received confirmation for those seats. A credit is possible for a rebooking in a more expensive seat category. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. How to get the best deal for a Lufthansa economy award flight, First, search for your date and destination at the. Fees paid for advance seat reservations cannot be reimbursed if the following apply: In what circumstances can I reserve a seat? Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. Now the system will automatically assign you a (probably middle) seat, and if you want to change it, youll have to pay. Is that just for LH flights or will that also be the case for LX/OS flights as well? United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. If a new seat allocation is not possible in the same category (e.g. This is taking profit at the expense of customers. I recall that when I had this situation, within the last 2 or 3 years but not more recently, I was able to reserve seats for the United operated legs at the time of booking, but I was unable to book the Lufthansa legs until 23 hours before departure. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. WebComplete guidance on Lufthansa seat selection: Traveling to the desired destination on the comfortable seats or on that seat preferred by the passenger will give them a very comfortable and enjoyable flight journey. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. I will not travel Lufthansa next time seat selection policy is totally wrong. Passengers can see their favorite movies, enjoy TV shows, and listen to their favorite songs. Our partners compensate us. I've been flying with LH since 1982 and they have progressively become worse and worse. The gap between Lufthansa and Ryanair has just narrowed even further. The fee for already paid advance seat reservations can be reimbursed in the following cases: You can request your reimbursement in the lufthansa.com service area under My bookings or via the Lufthansa Service Center, but not directly at the airport nor on board. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. WebOnline seat selection is free of charge from 23 hours before your flight departure. He refuses. I flew with them last month for the first time. I am a senior citizen and had to bear the brunt of it on my health. WebSeat maps for the short and medium-haul fleet Lufthansa Boeing 787 Sustainable, modern, innovative discover the highlights of the new Boeing 787 Dreamliner. You can also book a hotel or a rental car directly, or even take out travel insurance. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. LH is the preferred airline to fly in and out of TEL AVIV for religious Jews - they obviously dont care. However, the structure of the Business cabin ensures you have a pleasurable trip. It cuts services in its cheapest tariff. His background in political science and economics gives him unique insight into issues surrounding international travel and governmental regulations. It cuts services in its cheapest tariff. Technical data for our fleet. The only way they can get away with such behavior is because they really force people through their hubs. I called the number and the LH rep told me that an advanced seat reservation is $40 per seat, or get free seat assignments 23 hour before departure. I was one of those die-hard LH fans for many, many years - but I'm done until they stop viewing their passengers as enemies and return to being a customer-centric premium airline. I don't know What happens if you can't produce an entry stamp? and when leaving Germany they demand to see your entry stamp into the EU.. Please contact Lufthansa as soon as possible after your flight for any reimbursements. You can earn miles even faster using the Lufthansa Miles & More Credit Card. Inflight Inclusions, Amenities, and Seat Specs. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. In the past when I have had the misfortune to fly Lufthansa in economy, I have been able to pay the seat fees in Euros by calling in. But, because Lufthansa has so many partnerships, you have plenty of opportunities to use other programs miles or points to book flights on Lufthansa. aisle, window, seat with more legroom), you can arrange a reimbursement of the fee you have paid via the Lufthansa Service Center. The main hubs of the company are Frankfurt, Munich. We got horrible seats and they were so small and close together, I cannot see how that was even humane. I do think its particularly noteworthy how Lufthansa describes this as of course (Selbstverstndlich in German), essentially suggesting that it would be ridiculous to have any other policy. Tap on a seat for details First class Seats 8 Pitch 82" Width 31.5" Recline 180 The price of a first class tickets on 747-8 V.1 ticket varies depending on the airline, flight destination and the time/date of ticket purchase. The Economy Light fare on European routes does not include any free advance seat reservations. Luft was my go to European airline but teutonic idiocy is obvious here. Reserve seat now : ABCD10 or 132-312334) and your name. She has been published in U.S. News & World Report, USA Today and elsewhere, and has spoken at conferences like that of NAFSA: Association of International Educators. Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. Lufthansa calls its low-cost long-haul ticket class Economy Light. Those accompanying HON Circle Members and Senators, Seats in the preferred seating zone in Economy Class, Seat change subject to a fee at check-in for European flights with the Light fare, Advance seat reservations on flights to and from Italy, Advance seat reservations on flights not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, Advance seat reservations on intercontinental flights operated by Lufthansa as code-share flights. Its the biggest carrier in Germany and, along with its partners Austrian, Swiss, Brussels and Eurowings airlines, the second-largest airline in all of Europe. Reserve a seat now In Economy Class, the following prices apply to advance seat reservation: Overview of price zones for advance seat reservations 1 Free of charge for passengers with award tickets//passengers in booking class X Lookup single itinerary Authenticate using your booking code or ticket number (E.g. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. The tickets range in terms of flexibility, baggage allowance and eligibility for flight changes and refundability. Others are not. Service and perks were mediocre at best. By the way, travelling regularly on Lufthansa it already happens that your chosen seat gets reassigned so that they can cramp all passengers backwards, leaving 10 empty rows at the front. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. I go 10 minutes and at that gate I find that the gate is closing and the agent there tells me YA YEAH Gates change all the time, that is the nature of travel. LFH flights service have been deteriorating significantly both on the ground and on air. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. Lufthansa also offers an unusual way to make your flight more comfortable: Pay to keep the middle seat next to you empty. 16 helpful votes. The flight is no longer a pleasant flight. Travel ID Login using your Travel ID. if a flight itinerary is changed by Lufthansa, for example a change in the type of aircraft deployed, which results in no equivalent seat being available to you on the new flight. Lead Journalist - India - Pranjal is an experienced journalist with a strong focus on Indian aviation. Relaxation Enjoy a restful stay on board. Relaxation Enjoy a restful stay on board. Do LH or Star elites get to avoid this fee? Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. I'm still peeved that they want $50 per seat to select a seat in premium economy. Starting in the summer of 2021, Lufthansa will debut catering from Munich-based dean&david through Gate Gourmet with a price range of 2 to 12. The main change is that right now, you can switch to any of the remaining seats *at check-in* for free, whereas going forward there will be a few. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, which either don't offer any food at all, or go bananas with the pricing, hiding behind the "organic" and "premium" stickers. Book your preferred seat directly while booking your flight, or at a later time. And I do prefer flying with Ryan then with you.. keep up this attitude See how far gets you, This is ludicrous. Lufthansa includes major subsidiaries Swiss International Airlines and Austrian Airlines. A month before my flight I called to get the best seats I could with $150 in upgrade seating for two. Technically, Lufthansas main cabin seats are pretty average: On a Boeing 747-8 Intercontinental aircraft that Lufthansa flies from Chicago to Frankfurt, you get a typical seat width of about 17.1 inches and a decent 31-inch seat pitch the distance from the back of your seat to the back of the seat in front of you. Hey there, I have to correct you on one thing: If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. They can read countless newspapers, magazines, and journals in different languages. Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. Airbus. WebAdvance seat selection fees for Lufthansa economy class vary by seat type, the length of the route, and the current euro / US dollar exchange rate. Yes, Lufthansa's Web Check-in allows you to check-in starting 23 hours before your flight departs. Please note that, in this case, the selection can in some circumstances be limited. Let us know in the comments! Now I make sure to note the relevant page when they make the I can't find your stamp claim. You MUST book your flight using LH's flight number to be able to preselect or purchase the seats you want before the 24 hour check in time. And finally Miles and More is a waste of a program, incredibly stingy with both miles and promotions. Yes you can check in for both flights when you first flight opens for check in. What are Lufthansas Economy Light fares? Without transfer partners, the airlines frequent flyer program, Miles & More, makes it hard to earn miles for award travel through any means other than flying. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. I come back later and I am told to go hurry, the gate has been changed a 10 minute walk away. All financial products, shopping products and services are presented without warranty. On intercontinental flights as well as on continental feeder flights, advance seat reservation is free of charge for passengers in Business and First Class. What happens if you can't produce an entry stamp? Free seat selection during check-in. WebIt is NOT true that just having the LH confirmation number will allow you to prebook a seat on the LH flight. If you want to travel with such tickets, you have to be prepared for restrictions. Airbus A380-800. The seats are arranged in a 3-4-3 configuration except for rows 54-58, which are 2-4-2 and 0-4-0. Megan has built and directed remote content teams and editorial strategies for websites like GoAbroad and Go Overseas. Lufthansa Airlines is deliberate in its quest to make things easy for its passengers. * Changes are only possible to seats at the same or a lower price, and charges already paid will not be reimbursed. June is the author of The Joy of Syntax" and The Best Punctuation Book, Period. A former staff writer, reporter and editor for the community news division of the Los Angeles Times, she also writes the weekly syndicated A Word, Please column that runs in newspapers in five states. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. (Easier said than done, my home airports are FRA and DUS.). Lufthansa will begin randomly allocating seats during check-in for base economy tickets. Nothing less, nothing more. No, Lufthansa is not a racist company. Otherwise Ryanair wins all the time, just carry headphones to avoid on board ads. You will be allocated a seat automatically when checking in. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. Some Premium Economy seats come with extra legroom, which may be due to the exit in front of them. If you dont need a seat assignment or checked bag, the savings could be worthwhile. I will not fly Lufthansa any more. Lufthansa has lost its good reputation as it used to be. Now the system will automatically assign you a (probably middle) seat, and if you want to change it, youll have to pay. Seat maps and technical I picked our seats and were given our boarding passes the next day at the airport. How do I reserve a seat? The seats are arranged in a 3-4-3 configuration except for rows 54-58, which are 2-4-2 and 0-4-0. The main hubs of the company are Frankfurt, Munich. United, Delta and American Airlines call it basic economy. To the Lufthansa Boeing 787 The Lufthansa Airbus A350 Discover the highlights of the new A350, such as the generous amount of space, larger screens and innovative lighting concept. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time before that. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. You have no condition or position of responsibility that would restrict you from carrying out these tasks or would lead to bodily harm in their execution. Hot beverages and confectionery and patisserie specialties continue to be supplied by Munich-based Dallmayr. You can find their exact location on the seat map. The seats are arranged in a 3-4-3 configuration except for rows 54-58, which are 2-4-2 and 0-4-0. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. You have received an upgrade from Lufthansa as a goodwill gesture or for operational reasons. Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. Seat maps and technical data Airbus A380-800 Airbus A350-900. Most German I know prefer to fly Easyjet. The airline's head office is located in Cologne, Germany. They keep you in Germany forever? We flew to LHR last month with fully paid Business Classes tickets and BA wanted to charge up to $168 each to reserve each seat, each way. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. This information may be different than what you see when you visit a financial institution, service provider or specific products site. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. If you book through UA and your flight shows a UA flight number, you are out-of-luck. WOW ! Using your booking code you have access to all your flights. But strangely only at FRA. When not traveling, Megan adventures around her Midwest home base where she likes to attend theme parties, ride her bike and cook Asian food. You do not meet the conditions listed above for sitting in an emergency exit row. Lufthansa Economy class can be a great way to get to Europe or beyond on a budget. Re: Lufthansa seat selection. Hot beverages and confectionery and patisserie specialties continue to be supplied by Munich-based Dallmayr. So, in sfo I hoped to choose at the airport. You make changes to your journey, but on your new flights equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional, Austrian Airlines, SWISS or Brussels Airlines. You may, of course, choose any of the remaining seats free of charge as soon as check-in for the respective flight begins usually 23 hours before departure. What do you make of Lufthansas Economy Light seating policy change? Lookup single itinerary Authenticate using your booking code or ticket number (E.g. Heck, I remember being able to get a GT free of charge on the As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. I take a photo of his badge and he TELLS ME delete it or I will call the police. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? Airbus A380-800. Lufthansa has standard economy and Economy Light tickets, but they do offer plenty of food on long-haul flights. How can such an airline still have such a loyal following. Unaccompanied Minor). Never again. Isnt the stamp something they find on their own when they flip through you passport when you depart? But that's not what is happening here. I had to check in, pick seats, and make amendments on two of the airlines with no problem. The business Lufthansa seats are arranged in a 2-2-2 configuration. At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! Airbus. Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. seat 3A). Features like late-night check-in, rebooking in case of emergency, and lounge services are all available to ensure you have a stress-free time before your flight. I will avoid Lufthansa in the future as much as possible. If you book through UA and your flight shows a UA flight number, you are out-of-luck. SeatGuru was created to help travelers choose the best seats and in-flight amenities. WebSeat maps long-haul; Lufthansa fleet; Main content. WebThe Boeing 747-8 is an aircraft produced by Boeing for Lufthansa and has the following seat configuration: 8-80-32-244. Reserve seat now In Premium Economy Class, the following prices apply to advance seat reservation: * Please note that some of these seats are located in the emergency exit rows. Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: Book your preferred seat directly while booking your flight, or at a later time. Save. Here is a list of our partners. Yes, with online check-in you can now board faster, even if traveling with bags. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Economy Light flyers can only fly with a carry-on and personal item, and tickets cant be changed, rebooked or refunded. families, next to each other again. SO ! Seat selection information is available on Lufthansa's site here. If you need an aisle seat or a checked bag, the savings isnt actual savings once you tack on the required fees. I told her that I bought the more expensive ticket so that I can choose my seats. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. With so many choices for economy class flights to international destinations, it is useful to know what to expect before you book. Seat width: 17.1 Seat pitch: 31 Power: AC / USB Well, of course everyones favorite five-star European airline has a new policy: The Economy Light fare on European routes does not include any free advance seat reservations. If you book through UA and your flight shows a UA flight number, you are out-of-luck. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Reserve a seat now In Economy Class, the following prices apply to advance seat reservation: Overview of price zones for advance seat reservations 1 Free of charge for passengers with award tickets//passengers in booking class X WebThe Lufthansa seat selection is straightforward, thanks to charts and maps accessible to passengers traveling long and short distances. It relates solely to the selected category (e.g. Advance seat reservation Premium Economy Class. However, this does not influence our evaluations. >>> Remember that not everyone has to pay for advance seat reservation (ASR). At least with the ULCCs, you can select a front row/exit row for 20, or other good seats for 5-12. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. That is, a traveler with a stack of Chase Ultimate Rewards points can compare the cost of their flight on all of Chases transfer partners to find the best deal. They are operating in a very low level that is a significant liability to the Star Alliance. I flew Eco light last week from LAX to FRA and Im Hey there, I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. What do you think about Lufthansa's new seat policy? If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. Also, passengers will enjoy meals on the flight, including alcohol, beverages, etc. Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. 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